RETURN & REFUND
RETURN AND REFUND
Please see our return and refund policies below
Return and Refund policies
- Items have to be returned within 14 days after items delivered
- Items must be in good condition e.g. package must not be open or damage
- Customers have to contact sales@2bshop.com.au providing issues with the products
- Customers will receive packing slips via email to put on the box and have to send items back to our warehouse, address 87-103 Epsom Rd. Rosebery NSW 2018
- Freight costs involved with the return process will be the responsibility of the customers
- Refund will be processed within 14 days once the items have arrived at the warehouse
- A restocking fee of 15% applied to all returned items
- For more information please contact us
- Mobile: 0478 959 987
- Email: sales@2bshop.com.au